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FAQ’s

- Why does my LCD TFT Screen Instrument Cluster not support a specific boot logo or Sport Mode?
- Which countries can upgrades/activations be purchased from?
- What is ProUnlimited?
- How do I activate a purchased upgrade/activation?
- What do all the funny numbers in an Autoscan mean?
- I get a Download error when trying to install the GS-911 Diagnostics PC App
- How do I enable battery monitoring?
- Where do I find my bike’s diagnostic connector?
- What is FASTA statistics data?
- How do I troubleshoot GS-911 WiFi problems?
- Where do I find the device serial checksum?
- What is your warranty replacement process?
- Will the legacy app still be supported?
- Do you have a User Manual?
- Why am I getting a “protection error” when I install/run on Windows on ARM?
- How do I know if I have a counterfeit(clone) or genuine GS-911?
- How do I recover corrupt firmware? How do I do firmware recovery?
- How do I know if my motorcycle battery is OK?
- Where can I find a repair manual for my bike?
- How do I get a different translation?
- How do I test the diagnostic interface?
- What is an I-level?
- What is your development roadmap?
- What does the GS-911 wifi utility do?
- What does the GS-911 downloader do?
- Bluetooth and yellow devices
- I am selling my device. Do I have to do anything?
- Do you offer a trade-in program for older devices?
- What do software upgrades cost?
- What does ‘No shipping – I will arrange my own’ mean?