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| Symptom | Probable cause |
|---|---|
| The device does not switch to Infrastructure mode when using the toggle button | An Infrastructure Access Point has not yet been configured and saved or previously successfully connected to. First setup a new WiFi connection. |
| My WiFi Access Point does not show in the Setup -> WiFi Setup -> Scan list | Your AP is not configured to support 802.11b/g channels 1-11 on 2.4Ghz according to the specification or it is too far out of range. |
| The Infrastructure LED does not turn green when trying to connect | Blinking green - trying to obtain an IP address from the WiFi access point
Blinking red - Busy scanning for any WiFi access points that match the known pre-configured networks Solid red - Trying to connect to the access point with the provided mode and password |
| The device double beeps every time in comes within range of the WiFi access point | This indicates a connection to the network. Sounds can be disabled under the Options -> Sound menu |
| My phone does not want to stay connected in D2D mode | Newer phones are often configured to not stay connected to a WiFi network if it does not have internet connectivity. You either have to set it to explicitly do so and/or disable mobile data. E.g. on newer Android devices you will see a warning "Internet may not be available" with the options: - Connect only this time - Always connect - Disconnect Even after selecting "Connect only this time" or "Always connect" you might still not be able to connect to the GS-911wifi because the phone is falling back to mobile data in parallel. To then make it work you can disable "Switch to mobile data" in the "Intelligent Wi-Fi" settings menu, or disable the phone's mobile data. Alternatively configure your phone as a hotspot and let the GS-911 device connect to it instead |