| Glossary | |
| Infrastructure Mode | GS-911 connects to an existing WiFi network/Access Point |
| D2D Mode | GS-911 serves as the WiFi Hotspot/Access Point |
| Symptôme | Cause probable |
|---|---|
| L'appareil ne passe pas en mode Infrastructure lorsqu'on utilise le bouton bascule. | An Infrastructure Access Point has not yet been configured and saved or previously successfully connected to. First setup a new WiFi connection. |
| Mon point d'accès WiFi n'apparaît pas dans la liste Setup -> WiFi Setup -> Scan. | Your AP is not configured to support 802.11b/g channels 1-11 on 2.4Ghz according to the specification or it is too far out of range. |
| Le voyant Infrastructure ne devient pas vert lorsqu'on essaie de se connecter. | Vert clignotant - tentative d'obtention d'une adresse IP à partir du point d'accès WiFi
Rouge clignotant : recherche de points d'accès WiFi correspondant aux réseaux préconfigurés connus. Rouge fixe - Essayer de se connecter au point d'accès avec le mode et le mot de passe fournis. |
| The device double beeps every time it comes within range of the WiFi access point | This indicates a successful connection to the WiFi network. Sounds can be disabled under the Options -> Sound menu |
| My phone does not want to stay connected in D2D mode, or does not discover a device connected with D2D mode. |
Newer phones are often configured to not stay connected to a WiFi network if it does not have internet connectivity. You either have to set it to explicitly do so and/or disable mobile data. Par exemple, sur les nouveaux appareils Android, vous verrez un avertissement "Internet may not be available" (Internet peut ne pas être disponible) avec les options : - Se connecter uniquement cette fois-ci - Toujours se connecter - Déconnexion Even after selecting "Connect only this time" or "Always connect" you might still not be able to connect to the GS-911wifi because the phone is falling back to mobile data in parallel. To then make it work, you can disable "Switch to mobile data" in the "Intelligent Wi-Fi" settings menu, or disable the phone's mobile data. On iOS devices you can disable "Wi-Fi Assist" in the Mobile Data Settings menu for the same. D2D might also struggle in highly congested WiFi locations where the channel space is being overcrowded by dozens of WiFi access points. Best to try to move away from the congested area. Alternatively, configure your phone as a hotspot and let the GS-911 device connect to it instead. |
| GS-911 has connected to a network, but it is not detected in the WiFi Utility or the phone launcher app. | Ensure that your laptop or phone is connected to the same network as the GS-911.
Ensure that your WiFi AP router is not configured for client isolation. Ensure that your phone app has the required permissions to broadcast on the network. If your OS has been updated recently, the app might not have been explicitly granted the required permissions. Simply re-install the app and grant the required permissions. |
| GS-911 is detected but a browser cannot connect to it | Ensure that your Browser and operating system is set to allow HTTP connections as well as HTTPS connections |
