Skip to content
Home
About
Product
Models
How do I choose a model?
Functionality Modes and Updates
Specifications
Function Chart
What Platforms / OS are Supported
ProUnlimited
How to
Quick Start Guide
Software Downloads
User Manual
Connectors, buttons and lights
Connecting to your bike
‘How to’ Videos
Shop
Buy from HEX Innovate
Find a Local Distributor
Support
Contact Us
FAQ’s
User Forum
Downloads
NEWS
Menu
Home
About
Product
Models
How do I choose a model?
Functionality Modes and Updates
Specifications
Function Chart
What Platforms / OS are Supported
ProUnlimited
How to
Quick Start Guide
Software Downloads
User Manual
Connectors, buttons and lights
Connecting to your bike
‘How to’ Videos
Shop
Buy from HEX Innovate
Find a Local Distributor
Support
Contact Us
FAQ’s
User Forum
Downloads
NEWS
Search
Search
Close this search box.
FAQ Type:
PC Based
I get a Download error when trying to install the GS-911 Diagnostics PC App
Why am I getting a “protection error” when I install/run on Windows on ARM?
How do I recover corrupt firmware? How do I do firmware recovery?
What does the GS-911 downloader do?
Why is the firmware upgrade or recovery failing on my virtual machine(VM)?
What is backup or usage data?
How do I send my Debug log files?
Why does my antivirus software complain?
Why doesn’t the PC App run on my OS?
How do I export and view the realtime data values in CSV format?
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.
Ok