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  • About the GS-911
    • Product
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    • How do I choose a model?
    • How do I choose a license?
    • Functionality Modes and Updates
    • What Platforms / OS are Supported
    • Specifications
    • Function Chart
  • Using the GS-911
    • Quick Start Guide
    • Software Downloads
    • User Manual
    • Connectors, buttons and lights
    • Connecting to your bike
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  • Buy a GS-911
    • Buy from HEX Innovate
    • Find a Local Distributor
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    • Contact Us
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FAQ Type: PC Based

Why am I getting a “protection error” when I install/run on my Windows 10+ PC?

How do I recover corrupt firmware? How do I do firmware recovery?

What does the GS-911 downloader do?

Why is the firmware upgrade or recovery failing on my virtual machine?

What is backup or usage data?

How do I send my Debug log files?

Why does my antivirus software complain?

Why doesn’t the PC App run on my OS?

How do I export and view the realtime data values in CSV format?

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ABOUT THE GS-911

  • Product
  • Models
  • How do I choose a model
  • How do I choose a Licence
  • Functionality Models & Updates
  • What Platforms & OS are Supported
  • Specifications
  • Function Chart

Using THE GS-911

  • Quick start guide
  • Software Downloads
  • Connectors, buttons and lights
  • Connecting your bike
  • Videos

Additional Info

  • Tech Info
  • Archived/Old Content
  • Downloads
  • Find a Distributor

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  • FAQs
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